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What if I need to add a Team?
Contact Technical Support at teamartlocker@bsnsports.com
with the following information:
| Info Needed | Example |
| Full Name of the Team | R. L. Turner High School |
| Short Name | Turner |
| Initials Used by Team | RLT |
| Primary Color | Navy |
| Secondary Color | White |
| City, State, Zip | Farmers Branch, TX 75234 |
| Activities (Sports) | Baseball (or for all sports indicate "All") |
| Mascot Name | Lions |
What is Team Art Locker?
Team Art Locker is a personal design studio where you can create and download production ready artwork
tailored specifically to your customer’s liking. Choose from hundreds of stock designs where you may customize
school name, mascot, sport, activity, and/or color. In addition to stock designs, you may request custom artwork
to be completed and generate production ready art created specifically for your customer.
What are Production Proofs, Production Art, PNG and Zip files and when do I use them?
- Production Art PDF - This is the file your decorator needs. It is “ready for production” and is in a Vector format which will be uploaded directly to your LWO. Note: the PDF is the “finished” design and if you send this file to your decorator and request additional changes to the design, you may incur artwork fees.
- Production Proof PDF – This file functions as a proof to send to your customer so they may approve or make changes to the created art design before sending the Production Art to your decorator.
- PNG - This file type is required to add art to your MTS. The image size is 450x450, which produces the clearest images for your customer’s viewing on the My Team Shop platform.
- Zip - This file type acts like a briefcase containing multiple files. When you select Zip file download, Team Art Locker exports all the file types above into one file. Best practice: Always attach the zip file to LWOs to ensure the decorator receives all the proper files.
Can I get an image for My Team Shop design preview?
You will be required to use the PNG file on MTS. When viewing a design (whether stock or custom) select
either DOWNLOAD or EMAIL artwork buttons and choose the PNG file option. The image size is 450x450, which is the
necessary size for uploading art to your MTS.
Can I try a different color font or background color?
Yes. In order to change design colors you will need to navigate to the Edit Artwork Tab. Once there, simply
click the color circle icon for Color 1, Color 2, Color 3, or Product Color fields and choose from over 26
different color options.
Can I change the font used in my design?
No, at this time you cannot change the font on stock designs. If font needs to be changed, you must submit a
custom art request.
What if a Team's information is incorrect (Colors, Team Name, etc.)?
Email Technical Support at teamartlocker@bsnsports.com and
include the correct information. Please allow up to 48 hours for updates.
I need a 1-color design but there are two colors listed.
You may create a one-color design by selecting the same color for both Color 1 and Color 2 in the Edit
Artwork tab.
Why aren't my changes appearing on the screen?
Try clicking the UPDATE PREVIEW button.
How do I create a design with more than two colors?
At this time, artwork using more than 2 colors is considered a Custom Design.
Can I add a school’s mascot or logo to the website?
You have the option to add a Mascot/Logo as a Master Mascot to be used in print and embroidery designs. You
can request the creation of a Master Mascot using the Custom Art request (select Master Mascot). You can submit
a piece of artwork that contains the logo or wordmark you wish to use as a Master Mascot. Just attach that image
to your request and specify which element should be converted to a Master Mascot.
Why can't I find colleges and universities?
Due to licensing restrictions, some colleges and universities are not currently included in Team Art Locker.
In some cases, those schools can be added as Private accounts.
Can my customer access this site?
Yes, you may invite a customer to create and manipulate their own designs. The invitation process is simple
– Locate the customer in Team Art Locker and click into their art page. In the top right corner of the screen
you will see a “Customer Invitation” button. Clicking on that button will allow you to send your customer a
personal invitation to their Team Art Locker page. Your customer will receive an email invitation with
instructions on how to access their page.